In the last issue, we profiled the after sales service/customer service approach of Piaget. This issue, we take a look at another way of handling service (...)

If we could retain only one main thematic trend seen during the SIHH in Geneva, we would have to choose “métiers d’art” (artisanal craft skills). Never have (...)

To get a sense of what a retailer looks for during the Geneva shows, Europa Star spent some time with Alon Ben Joseph, president of Ace Jewelers in the (...)

It may be a long cold winter for some, but for five days in early January snow flurries were held at bay as Geneva warmed to the chefs d’oeuvre at this (...)

In its fourth year, the Geneva Time Exhibition presented itself in the new, more sophisticated environment of the Bâtiment des Forces Motrices, the iconic (...)

After Paris, Bell & Ross continues its retail development strategy with the opening of its second European boutique in Vienna. Two years after the (...)

At the beginning of December with the temperature hovering around 15 to 16 degrees Celsius in Menton, I was told by a very persuasive lady that we were off (...)

Philip Stein is now present in ION Singapore with its second flagship store in the city-state after it opened at Millenia Walk last year. The brand is (...)

The latest figures published by the Federation of the Swiss Watch Industry confirm that the Swiss watch industry recorded another vintage year in 2012 (...)

During the SIHH Europa Star’s partner Digital Luxury Group published a preview of its 2013 WorldWatchReport. In anticipation of the full report, scheduled (...)