Marking another “first” in its 150-year heritage, TAG Heuer has unveiled its multi-faceted customer care web site, www.tagheuer.com/customerservice. This intuitively designed and extremely functional site delivers unparalleled service and information to TAG Heuer's retail partners and customers, setting a new standard in the luxury watch industry.
The distinctive aspect of the new site is its twofold approach: it serves as both a source of information and a direct link to TAG Heuer's service center. Visitors to the site’s homepage can click on several links, such as “Advice on your timepiece” or “Our Services.” The former option leads visitors to a page of expert advice from the brand's master watchmakers on how to properly care for a TAG Heuer.
The latter describes the many stages a watch must go through while it is at the service center for it to fully comply with the brand’s service requirements. TAG Heuer has developed and adheres to the highest level of standards for the maintenance and repairs of its watches in order to preserve their value and integrity. For example, maintenance for a TAG Heuer comprises 18 operations, including case and bracelet cleaning and gasket replacement. Additional links take guests to a watch glossary and a section of interesting trivia about TAG Heuer.
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Source: TAG Heuer
www.tagheuer.com